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Insurance & Payment

Charlotte Office Photo 11

Insurance Policy

Dental Insurance is different from Medical Insurance. Please review the insurance benefit booklet you received from your provider to better understand the benefits that are available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your policy.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Discount Dental Plan

For patients who do not have dental insurance, we offer an in-house dental discount plan to help keep a healthy smile within your budget. For more information, click on the button below. If you have further questions, please feel free to call our office.
Discount Dental Plan 

Financial Policy

For your convenience, we accept payments made with cash, debit cards, Visa, MasterCard, Discover, and American Express. We also offer financing through CareCredit®.

CareCredit®

For your convenience, we accept payments made with cash, debit cards, Visa, MasterCard, Discover, and American Express. We also offer financing through CareCredit®.

CareCredit

Cancellations

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.

Contact us today to schedule your appointment!

Charlotte Office
15830 Ballantyne Medical Place, Suite 120
Charlotte, NC 28277
Matthews Office
3065 Senna Drive
Matthews, NC 28105
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